Our Promise to You
Trustpartner is a B2B review platform that helps business owners and operators like you make confident, informed decisions, by connecting you with trusted business service providers with vetted and authentic information. The integrity of the information we collect and the connections we make is core to that mission.
Here are the guiding principles and practices that ensure the usefulness and authenticity of reviews on Trustpartner:
Every reviewer is authenticated, and every review vetted, since day one.
Reviewers authenticate through LinkedIn or with their business email address, and a Trustpartner Researcher checks to ensure they’re a real person with no conflict of interest. We also read every review before publishing to ensure the reviewer is offering detailed, thoughtful insights, and has recent experience with the service provider. We apply the same criteria regardless of the reviewer’s sentiment or our relationship with the provider being reviewed.
We never remove authentic reviews. We maintain a complete review history so that customers can see a clear picture of how service providers have evolved.
Our review process elicits detailed, balanced, honest feedback.
Our review process is designed to be fast and efficient whilst still providing you with the essential information of the customer experience.
Providers cannot alter or remove reviews, pay for placement or skew their scores.
Most review sites generate revenue by selling leads, reports or paid placement to providers. Trustpartner generates revenue from a simple SaaS business model for review management tools and automated customer matching. This business model helps us achieve our mission of bringing transparency to the B2B service provider market, and allows us to ensure Trustpartner remains an unbiased resource.
We’re all about bringing customers and providers together and want to ensure all providers are represented accurately and fairly on Trustpartner.
- Get their business listed for free, if they meet our requirements
- Invite their customers to write honest reviews
- Comment publicly on their business reviews
- Update their pprofiles to provide useful and accurate information, such as service availability and pricing.
- Offer incentives in exchange for positive reviews
- Artificially inflate their scores by inviting friends and colleagues to write reviews
- Review competitive providers.
- Influence their ratings or matches by spending more time or money with Trustpartner
We take our review and trust very seriously, and appreciate hearing from our readers! Please reach out to our team at email@example.com if you have any questions, comments or feedback.
Every reviewer verified and every review vetted, since day one.
No ads, no bias
We don't sell leads or paid matches. Businesses can't skew results, period.